Guest Feedback

Everything we needed…

Everything was equally great: location, facilities, customer service and the environment. Absolutely everything was fabulous. A great service within budget! Thanks for your service, we will ensure more stays here and definite referrals.

Up to our standards

It was all good! The set out of the unit was everything you want and need. The cleanliness was great, excellent in fact and we stay in a lot of motels here and in Australia. It was really nice staying here and I'm fussy. Thank you and we will be back for sure.

Great stay

The motel unit was clean, fully equipped with the facilities I needed and the hosts gave a very friendly welcome and were helpful. Excellent stay and thanks for the tip about the band in the park on Saturday night.


The hotel is nice, but the best is the owner of the hotel (Paul). He told us where to walk (near a river) during the afternoon, where to go for the evening (with possibility to put the bill of our restaurant to your hotel bill) and describe us a road to follow to see something that are not in the tourist guides :). Wonderful!

Clean & friendly

I stayed for 3 nights in one of the Queen Studios, which was blissfully quiet. The kitchen had everything I needed, and there were plenty of places nearby to get food. The room was clean and well looked after. The staff were very helpful and friendly and had heaps of advice on things to do in the area. Thanks for a great stay.

Excellent value for money, with friendly service

Convenient location, with quiet, comfortable rooms which have recently being upgraded. I was so impressed with the service that we now use this motel for all our staff bookings in New Plymouth. I have stayed here for 3+ months out of the past 6 and will definitely be returning. Recent upgrades to the high speed internet have made this more convenient.

Great place to stay, friendly and welcoming

We stayed here for 4 days and had fabulous service. Enjoyed the location, handy to town and beaches, supermarkets, etc. Rooms (we had adjoining rooms, with the children) were spacious and very clean, had everything we needed. Hosts were very helpful, had loads of information and helpful hints on the town and nothing was a problem. We had rooms at the front, near the main road but there was no noise inside, very comfortable stay.

Superb new spa room

This is my second time there this year, and both times have been excellent. Paul and Sharyn very friendly, always willing to help at anytime. My room was always immaculate when I would return from work.

Wireless connection was fast, and being from the UK, I am a great football fan, having sky in the room was brilliant. Even if I had to watch the matches at 3 am in morning.

There is a new high quality spa which has recently been installed since my first visit, and this was perfect to relax in after work, really makes a difference. Walking distance from pubs and shops only five mins. Town centre 10 mins.

Would fully recommend this motel to anybody.

Northgate Motor Lodge
16 Northgate
New Plymouth 4312
New Zealand

© Northgate Motor Lodge - 100% New Zealand owned and operated